Privacy Policy

Effective Date: December 16, 2025

Planted Donuts (“we”, “us”, “our”) operates the website www.planteddonuts.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with the Site, including when you use our online shop, contact forms, or sign up for marketing communications.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the Site.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Create an account, place an order, or shop online (e.g., name, email address, billing/shipping address, phone number).
• Sign up for newsletters, promotions, or marketing communications.
• Contact us via forms, email, or phone.
• Provide information related to customer service inquiries.

Examples include:

• Name
• Email address
• Mailing address
• Phone number
• Order details
• Payment confirmation (note: we do not store full payment card numbers on our servers)

Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage. This may include:

• IP address
• Browser type and version
• Pages visited and time spent on the Site
• Referring website
• Device identifiers and analytics data

This information is collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about orders, updates, and promotions.
• Improve and optimize our Site and services.
• Send marketing and advertising (where you’ve opted in).
• Comply with legal obligations.

3. Cookies & Tracking Technologies

We and our third-party partners use cookies and similar technologies to collect usage data to:

• Operate and improve our Site.
• Personalize content.
• Measure analytics and performance.

You may manage cookie preferences through your browser settings or by using any cookie consent control presented on the Site.

4. Sharing Your Information

We may share your personal information with:

• Service providers who help operate the Site or provide services (e.g., payment processors, hosting providers, shipping partners).
• Marketing partners when you’ve agreed to receive promotional content.
• Legal authorities if required by law or to protect our rights.

We do not sell your personal information for profit. If we engage in data sharing or sales in the future, we will disclose this clearly and provide a mechanism to opt out.

5. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• Access & Correction: You can request access to the personal data we hold about you and ask that we correct inaccuracies.
• Deletion: You may ask us to delete your personal information (where permitted by law).
• Opt-Out: If you receive marketing communications, you can opt out at any time.

To exercise any of these rights, please contact us using the information below.

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or storage is completely secure.We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or storage is completely secure.

7. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with a revised “Effective Date.” Your continued use of the Site after updates means you accept the updated policy.

9. SMS Messaging & Text Communications

If you provide your mobile phone number and opt in to receive SMS or text messages from Planted Donuts, you consent to receive transactional and/or promotional text messages related to our products, services, orders, events, or promotions.

• Message frequency may vary.
• Message and data rates may apply.
• SMS consent is not a condition of purchase.

Opt-Out & Help

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.

Data Use & Sharing

Mobile phone numbers collected for SMS communications are used solely for the purpose of sending messages from Planted Donuts and are not sold or shared with third parties for marketing purposes. We may share information with service providers strictly as necessary to deliver SMS communications on our behalf.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Planted Donuts / Plantatum, Inc.
Email: info@planteddonuts.com
Phone: (617) 327-8427
Address: Lowell, MA 01852